Workstedi Mobile & Web app Design
Product design, 2023.
Date
March, 2023
Tools
Figma.
Scope
UI/UX, Wireframing, Prototyping
Team
Project manager - Harriet Uwagbai
Designers - Chisom Igboanugo, Isaac Akinyemi, Bolu Om0toro
Overview
Workstedi is a platform that builds and brings together digital tools and solutions that helps freelancer, service providers and artisans find work, build credibility, and manage their business efficiently.
With 4 Engineers, 1 project manager and 2 designers I designed this wonderful experience to help users mange their business and finances.
User Research
For the User research, we carried out surveys for potential users via google forms, a competitive audit, and designed a site map, user flows and user personas. Gathering these insights and feedback served as the foundation for creating user-centric design solutions.
User Personas
Name: Stephanie Lawal
Age: 22 years
Occupation: Self Employed
Pronouns: She/her
Bio
Stephanie is a University graduate looking to start her own business. She is looking to hire the best talents to build a website for her brand. She’s interested in skincare, makeup and loves shopping too. Stephanie has been getting most of these services online but most vendors always deliver something different from what she ordered.
Goals
To rate Vendors and leave feedback to help other customers make the right choice.
To get a refund if the services delivered differ from what she ordered.
To pay fully for services only if they are satisfactory.
Hopes to get good and reliable freelancers.
Frustrations
Services are not always readily available
Can’t easily tell which vendor is legit just by looking at their profile
Most Vendors have a no refund policy.
Name: Joseph Olugbenga
Age: 28 years
Occupation: Freelancer
Pronouns: They/them
Bio
Joseph is a Freelancer. They meet most of their clients online and sometimes through referrals from friends or past clients. While these sources are not very stable, most clients offer to pay ridiculous prices for their services. They hope to be part of a fast paced environment where they can get more clients.
Goals
To rate Clients and leave feedback to help other Vendors make the right choice.
To keep track of gross sales and payments
Wants a really secure method of payment.
Frustrations
Some clients may go AWOL in the middle of a project
Poor communication skills from clients
Inadequate visibility for my business/talent
Site Map
Client site map
Vendor site map
Problem
Freelancers and small-scale service providers often face challenges in managing their finances. Keeping track of income, expenses, and invoicing can be a daunting task, leading to financial instability and missed opportunities. Workstedi aimed to address these pain points by offering a user-friendly platform that simplifies financial management for its target audience.
We identified 3 key user goals namely;
Know whether to work with a vendor/client based on reviews
Keep track of sales and finances
Easy Payment process
(Escrow included)
proposed solutions
The Invoice Feature
The highlight of Workstedi's design was the intuitive invoice feature, offering an online invoicing platform tailored to the needs of freelancers and small business owners. Some attributes of the invoice include:
Customization options
Workstedi allows users to personalize their invoices with logos, business information, and branding elements.
This customization feature enhances professionalism and builds trust with clients.
Recurring payments & reminders
This includes automated payment. Users can set invoice as recurring and it automatically sends to the client at the designated time. They can also set up reminders to prompt clients for payment, reducing the hassle of manual follow-ups.
Cash Flow Insights
A standout feature includes real-time cash flow insights, enabling users to effortlessly track income and payments, empowering freelancers and service providers to make informed financial choices.
Design process
Wireframes
After finding out the main problems, and brainstorming for new features, We started the design process. We created wireframes and carried out multiple iterations as the project progressed.
I choose to utilize the Source Sans Pro font family and the Preline UI design system for the High Fidelity. I used the brand's blue and orange hues for my color scheme. Here are a few screenshots from the mobile and web apps.
Thank you for reading!
Next Project
Soundcloud
Copyright © 2023 | Chisom Igboanugo
Made with love and lots of Caffeine
Workstedi Mobile & Web app Design
Product design, 2023.
Date
March, 2023.
Overview
Workstedi is a platform that builds and brings together digital tools and solutions that helps freelancer, service providers and artisans find work, build credibility, and manage their business efficiently.
With 4 Engineers, 1 project manager and 2 designers I designed this wonderful experience to help users mange their business and finances.
Tools
Figma.
Scope
UI/UX, Wireframing, Prototyping
Team
Project manager - Harriet Uwagbai
Designers - Chisom Igboanugo, Isaac Akinyemi, Bolu Om0toro
User Research
For the User research, we carried out surveys for potential users via google forms, a competitive audit, and designed a site map, user flows and user personas. Gathering these insights and feedback served as the foundation for creating user-centric design solutions.
User Personas
Name: Stephanie Lawal
Age: 22 years
Occupation: Self Employed
Pronouns: She/her
Bio
Stephanie is a University graduate looking to start her own business. She is looking to hire the best talents to build a website for her brand. She’s interested in skincare, makeup and loves shopping too. Stephanie has been getting most of these services online but most vendors always deliver something different from what she ordered.
Goals
To rate Vendors and leave feedback to help other customers make the right choice.
To get a refund if the services delivered differ from what she ordered.
To pay fully for services only if they are satisfactory.
Hopes to get good and reliable freelancers.
Frustrations
Services are not always readily available
Can’t easily tell which vendor is legit just by looking at their profile
Most Vendors have a no refund policy.
Name: Joseph Olugbenga
Age: 28 years
Occupation: Freelancer
Pronouns: They/them
Bio
Joseph is a Freelancer. They meet most of their clients online and sometimes through referrals from friends or past clients. While these sources are not very stable, most clients offer to pay ridiculous prices for their services. They hope to be part of a fast paced environment where they can get more clients.
Goals
To rate Clients and leave feedback to help other Vendors make the right choice.
To keep track of gross sales and payments
Wants a really secure method of payment.
Frustrations
Some clients may go AWOL in the middle of a project
Poor communication skills from clients
Inadequate visibility for my business/talent
Site Map
Client site map
Vendor site map
Problem
Freelancers and small-scale service providers often face challenges in managing their finances. Keeping track of income, expenses, and invoicing can be a daunting task, leading to financial instability and missed opportunities. Workstedi aimed to address these pain points by offering a user-friendly platform that simplifies financial management for its target audience.
We identified 3 key user goals namely;
Know whether to work with a vendor/client based on reviews
Keep track of sales and finances
Easy Payment process
(Escrow included)
proposed solutions
The Invoice Feature
The highlight of Workstedi's design was the intuitive invoice feature, offering an online invoicing platform tailored to the needs of freelancers and small business owners. Some attributes of the invoice include:
Customization options
Workstedi allows users to personalize their invoices with logos, business information, and branding elements.
This customization feature enhances professionalism and builds trust with clients.
Recurring payments & reminders
This includes automated payment. Users can set invoice as recurring and it automatically sends to the client at the designated time. They can also set up reminders to prompt clients for payment, reducing the hassle of manual follow-ups.
Cash Flow Insights
A standout feature includes real-time cash flow insights, enabling users to effortlessly track income and payments, empowering freelancers and service providers to make informed financial choices.
Design process
Wireframes
After finding out the main problems, and brainstorming for new features, We started the design process. We created wireframes and carried out multiple iterations as the project progressed.
I choose to utilize the Source Sans Pro font family and the Preline UI design system for the High Fidelity. I used the brand's blue and orange hues for my color scheme. Here are a few screenshots from the mobile and web apps.
Thank you for reading!
Next Project
Soundcloud
Copyright © 2023 | Chisom Igboanugo
Made with love and lots of Caffeine